Shipping policy

SHIPPING POLICY

Processing Time

Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Destinations

We ship to all European Union countries and worldwide. Delivery is available to most international destinations.

Delivery Times

Delivery times vary depending on the destination country and the courier service assigned to your order:

European Union: approximately 3–10 business days
Rest of the world: approximately 7–21 business days
Please note these are estimated timeframes and may vary due to customs clearance, local postal services, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, the weight of your order, and the number of items. 

Courier Services

We work with various international courier and postal services to ensure reliable delivery to your location. The carrier assigned to your order may vary depending on your region.

Customs & Import Duties

For deliveries outside the EU, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the recipient.

Contact

For shipping inquiries, please contact us at info@mdalliancegroup.eu